1. Information We Collect
We collect the following information to provide better service:
- Personal Information: Name, phone number, delivery address.
- Account Information: Email or phone number for authentication (via Firebase).
- Location Data: Optional, used for autofilling delivery address during checkout.
- Device and Usage Data: For improving app performance and analytics.
- Media/Images: Only required when admins upload product images. Regular users are never asked to provide or upload media files.
2. How We Use Your Information
- To process and deliver your orders.
- To improve the app's functionality and user experience.
- To provide customer support via call or WhatsApp (optional).
- Product images are uploaded by admins only (not regular users).
3. Sharing of Information
We do NOT sell your personal data. We only share it:
- With trusted service providers such as Firebase (for authentication, database, and storage).
- If required by law or legal processes.
4. Data Security
We use industry-standard security practices to protect your information from unauthorized access, loss, or misuse.
5. Your Rights
You have the right to:
- Access, update, or delete your account information.
- Request complete deletion of your account by following the instructions below.
6. Account Deletion
To delete your Hearty Cart account and all associated personal data:
- Send a request from the email linked to your account to: adeelshareif@gmail.com
- We will delete your account, order history, and personal information within 7 business days.
- Some limited transaction data (like invoices) may be retained as required by law.
7. Third-Party Services
Our app uses third-party services, such as Firebase, which may collect information used to identify you. Please review their privacy policies as well:
8. Contact Us
If you have any questions about this Privacy Policy or deleting your account, contact us at:
Email: adeelshareif@gmail.com
Phone: +923055744367